All about switching

Switching is easier than you think. Here's everything you need to know

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• What is seamless switching?
• Can Bill Hero sign me up to my new retailer?
• How long does it take to switch?
• What about concessions?
• What if my old retailer makes a retention offer?
• Why do I need to keep switching?
• What it I have a credit balance?
• Do I need to contact my old retailer?