The Plan Details screen is loaded whenever you click on the 'Details' button on any plan displayed in the previous Bill Hero Results screen.

The Plan Details page displays more detailed information about that individual plan, and allows you to proceed with your order for that plan if you choose to buy it. Here's a map of the sections in the Plan Details page:

Energy plans can be complicated, so there can be a lot of information in this screen. We'll step you through the components of the page one by one.

Each Plan Details page includes a representation of that plan using the Bill Hero 'card' format you'll recognise from the previous Results screen, displaying the annualised savings calculated for you under this plan.

If you're interested in the details, here's where you can see how and why this plan's pricing differs from the bill you uploaded

Each element in the calculated price for this bill is broken out into an individual line item, and the total is displayed. This total is our calculation of what the total cost to you under this plan would be for the same consumption and time period as in your uploaded bill.

We then calculate 'Bill difference' which is the difference between the price you were actually charged in your bill, vs our calculation of what you would have been charged under this plan. A positive Bill difference amount represents potential savings, a negative amount means this plan is more expensive than your bill.

The final step is to annualise the Bill difference amount to display an annual savings figure.

Bill Hero supports two switching methods: 'Do It For Me' Switching and self serve switching.

Where Bill Hero offers 'Do It For Me' (DIFM) switching, Bill Hero can facilitate the signup process by collecting all the required information from you only once and then placing your future switch applications with your chosen retailers on your behalf.

DIFM is an optional, pay-per-use service that makes it easier than you can imagine to switch energy plans. We currently charge $20 per completed switch application.

Our DIFM process collects the information that any retailer will require to onboard you as a new customer, and we then provide it to your chosen retailer on your behalf to place your application for an energy plan.

Most of the required information is already present in your uploaded bill, and we pre-populate the fields wherever possible. We will ask you to add any additional necessary details to confirm the information already available from your bill and to complete a Letter of Authority that allows Bill Hero to engage with energy retailers on your behalf.

We'll use the information you provide to place your application with your chosen retailer, and we'll save your information to make the DIFM switching process even easier for you next time. When we place a DIFM order, we'll use your Bill Hero email forwarding address to make sure all your future bills will automatically be analysed and compared for you.

Our DIFM service is not yet available for every potential switching situation. Availability of this service depends on your fuel type, location and tariff type.

If it's available for you, you'll see the 'Do It For Me' section in the 'How to Switch' panel on the Details page for your chosen energy plan.

Do It For Me is an optional, paid service. You are always able to set up your switch for yourself, directly with your chosen retailer.

We provide links to the retailer's online sign-up pages, display their sales phone number for you, and tell you exactly which plan you should apply for to access the calculated savings.

We also display your unique Bill Hero email forwarding address and ask you to use this address when you sign up to the new retailer.

All messages sent to this address are auto-forwarded to your personal email address, so you'll still receive all your bills and account correspondence. This is the mechanism we use to automatically monitor, analyse, and report on each bill for you so we can alert you whenever we find savings greater than your personal Bothered Threshold.

If you click on the 'copy files' icon to the right of your email forwarding address, it will be copied to the clipboard of your computer to make it easy to paste into the retailers purchase form.

All the detailed information about the plan is listed in the Details panel,

The details for each plan are broken down into sections:

A text field containing descriptive information about the plan.

Name, phone number and main URL for this retailer's website

The Offer details section includes the plan name, and a link to the Fact Sheet that retailers are obliged to publish for each plan they offer. If the plan includes a solar feed-in tariff, the details for this will be included in this section.

Details on contract duration can be found here

The nitty-gritty for pricing is in the tariff details, and this section can include rates for several different tariff types, including single rate, controlled load, off-peak, and shoulder.

Daily supply charges are also included, along with any Fees, Discounts and Incentives that may apply for this plan.