Bill Hero has adopted the star rating system created by the Green Electricity Guide. Find out more about Bill Hero's use of Green Electricity Guide star ratings here.
By default, your results will load with the Green rating filter set to 'Show all'. This means that every plan relevant to you in the market will be displayed and ranked, regardless of the Green rating for each retailer. However, you'll still see the relevant star rating for each retailer on every card.
Note: Green Rating applies to each retailer, not to their individual plans.
Filter by Green star rating
The Green Rating filter is the first filter you'll see above the cards displayed in your Bill Hero results.
You can change the Green rating filter to any of these settings:
2 stars and above
3 stars and above
4 stars and above
5 star only
When you apply this filter to your results, then all the plans from any unrated retailers plus all the plans from retailers rated below your chosen setting will be filtered out of your results.
The remaining plans from those retailers rated at or higher than your chosen setting, will be displayed in price-ranked order.
The special Your Bill card will always be displayed, regardless of your selected Green filter setting. The 'Your Bill' card represents the price you were actually charged in the current bill being analysed. The Green rating for your current retailer will be displayed on the 'Your Bill' card.