5 articles
I've never heard of these retailersIt makes sense to buy the cheapest offer that meets your requirements, even if that means dealing with an unknown retailer.
How can I raise a complaint with my retailer?Problems are unavoidable — the real measure of customer service quality is how effectively issues are resolved as they arise.
Australian ownershipWant to buy Australian energy from Australian retailers?
Retailer reputation and quality scoresThere's more to buying energy than price alone. Here's how Bill Hero helps you to find the right plan for you, at the very best price.
Scheduled payment plansBill Hero can help with confusing energy plans that have monthly payments and statements instead of bills.