Energy Industry
9 articles
- Back-billingRetailers can issue bills for historical energy usage, but there are limitations on what they can do.
- The retailer wont serve my addressSigning up for an energy plan means making an application – retailers can refuse any customer for any reason
- Price fixPrice fix is different to fixed benefit period. Here's everything you need to know.
- When can retailers increase their prices?There are regulatory constraints on when, how often, and by how much retailers can increase their prices. Here's everything you need to know.
- Retailer of Last ResortIf your energy retailer goes out of business, the ‘Retailer of Last Resort’ rules kick in, and you’ll be transferred to a new retailer
- July price changesRetailers can change their prices at any time, but there's always been a major price change for retail electricity in July each year.
- All about GreenpowerBill Hero makes it easy to support renewable energy generation with GreenPower, and avoid being gouged by your retailer
- NMI, DPI and MIRN - energy meter IDs
- Energy Bill Relief Fund (EBRF)Here’s everything you need to know about the Federal Energy Bill Relief Fund - how it works, who is eligible, and what to expect.