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When does my subscription period start and end?
When does my subscription period start and end?

Bill Hero offers annual subscriptions, and will monitor and compare every energy bill over the lifetime of your subscription

Updated over a week ago

Your Bill Hero subscription period starts on the day you sign up for the service.

The subscription fee is subject to our money-back Savings Guarantee, which means that if we cannot find annualised savings on your first bill(s) greater than the Savings Guarantee, then you can choose to cancel immediately for a full refund. The dollar amount for the Savings Guarantee is always displayed at the point of signup.

If Bill Hero system does find annualised savings for you greater than your Savings Guarantee, then your subscription is live, and we'll help you find and switch to a cheaper plan

Your subscription will automatically renew on the 12-month anniversary of your sign-up date, unless cancelled.

Our system will send you an automated email notification 7 days before each renewal event.

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