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What if I don't have a bill yet?
What if I don't have a bill yet?

Bill Hero can help you find a competitively priced retailer and plan for your new home, even without a bill to start with.

Updated over a year ago

To get started, please complete your signup at https://billhero.com.au/subscribe. You can skip the bill upload part.

Please note that when setting up a new subscription like this with no initial bill to work with, we cannot calculate savings vs the current plan, so our Savings Guarantee will not apply and your subscription will become active immediately.

The end date for your subscription will be reset on the day the connection is established at your new home, so you'll effectively have 12 months of service from that date.

We'll then send you a personalised link to our 'no bill' process, which steps you through the following questions:

  • Location of your new home

  • Number of people living in the new home

  • Does it have mains gas connected

  • Does it have electric hot water or electric primary heating

  • Does it have solar, and if so what kW rating

  • Does it have a pool

This is enough for us to establish your new home's 'energy profile' and lets us estimate your kWh consumption based on average and benchmark industry data.

We'll run a comparison for you based on this estimated consumption.

The plan and retailer we recommend will be competitively priced, but because the recommendation will be based on estimated rather than actual consumption, it may not be the absolute best possible price for you. Also, the recommendation will assume that the new location is on either a single rate tariff, which is the most common tariff type, or single rate + controlled load tariff.

When your first bill comes through, we'll re-run the analysis based on the actual data present in your bill, and may recommend another switch at that time if we find annualised savings for you greater than your Bothered Threshold.

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