Your Bill Hero subscription starts on the day you sign-up and complete your annual subscription fee payment.
Bill Hero subscriptions will auto-renew unless cancelled.
Your upcoming renewal date is visible in every results email we send to you.
We also will notify you seven days before we initiate a charge for your renewal payment.
Cancelling under the Savings Guarantee
Every Bill Hero annual subscription comes with a money-back Savings Guarantee. This means that if you're already on a competitive plan, and Bill Hero cannot find the guaranteed annualised savings for you after analysing and comparing your first bill(s), you can cancel immediately for a full refund.
If you're eligible for the Savings Guarantee, your 'below guarantee' results email includes instructions on how to initiate the cancellation.
Cancelling an active subscription
Our policy is that cancellations come into effect at the end of the current subscription period.
If you cancel, Bill Hero will continue to monitor, analyse and compare your bills for the remainder of the current subscription period, but the auto-renewal will be disabled, and the subscription will be cancelled at the end of your current subscription period.